Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your orders quickly and safely.

1. Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

  • Estimated delivery time is 3–7 business days, depending on your location.

  • Delivery timelines may vary due to external factors such as weather, courier delays, or high demand.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • We may offer free shipping on selected products or promotional offers.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp.

  • You can use this link to track your shipment in real-time.

5. Delivery Issues

  • If your order is delayed or not delivered within the expected timeframe, please contact us.

  • In case of incorrect address or failed delivery attempts, re-shipping charges may apply.

6. Address & Contact Details

  • Please ensure that your shipping address and contact number are accurate.

  • We are not responsible for delivery failures due to incorrect information provided by the customer.

7. Damaged or Lost Shipments

  • If your package arrives damaged, please contact us within 24 hours of delivery with photo/video proof.

  • If a shipment is lost in transit, we will investigate and provide a replacement or refund as applicable.

8. Serviceable Locations

  • We currently ship across India.

  • Delivery availability may vary for remote or rural areas.

9. Contact Us

For any shipping-related queries:

  • Email: pickfirstnaturals@gmail.com

  • WhatsApp: 8587803114

We appreciate your trust and aim to provide a smooth and reliable delivery experience.